Privacy Policy

Privacy Policy

Effective date: october, 2018


Diâmetro Lda – manufacturing of refrigeration equipment (hereinafter referred to as “Diâmetro”), with the VAT number 504 684 191, and headquarters at Rua Arlindo de Sousa 466. 4415-783 Sandim, V.N. de Gaia, has established as a priority in its internal policies to protect the personal data processed in the course of their business.

Therefore, this DECLARATION aims at informing you of what occurs when you use our forms, the purpose of data processing, as well as our efforts to protect such data.

This DECLARATION applies to our website and can be changed at any time when such changes are deemed necessary to update and correct it. Any change will be promptly communicated to you. We are clear in all our processes and feel greatly responsible for the data you have trusted us with.

This page gives information regarding our policies to collect, use and disclose the personal data used by our Service, as well as the options attached to such data.

We use your data to provide you with a better service. By using this Service, you hereby agree that your information will be collected and used in accordance with this policy. Except when specified otherwise in this Privacy Policy, the terms used in this Privacy Policy have the same meanings defined in our Terms and Conditions.



Information Collection and Use

We collect several different types of information with various purposes, in order to improve the Service we provide to you.


Types of data collected

Personal data

When using our Service, we may ask you to provide us with some personally identifiable information which may be used to contact you or to identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address, ZIP/Postal Code, City
  • Cookies and Usage Data


Usage Data

We may also collect information about how you access and use the Service (“Usage Data”). Such Usage Data may include information such as your computer’s IP address, type of browser, browser version, the pages you visit within our Service, the time and date of your visit, how much time you spend on our pages, device identifiers and other analysis data.


Tracking and cookie data

We use cookies and other similar tracking technologies to track the activity within our Service and retain certain information.

Cookies are files with small amounts of data which may include a unique anonymous identifier. Cookies are sent into your browser from a website and are stored into your device. Other tracking technologies used by us include beacons, tags and scripts that collect and track information to improve and analyse our Service.

You may instruct your browser to refuse all cookies or to inform you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

Examples of Cookies used by us:

  • Session Cookies. We use session cookies to operate our service.
  • Persistent Cookies We use persistent cookies to store your preferences and several configurations.
  • Secure Cookies. We use secure cookies for security purposes.


Data usage

Data collected by Diâmetro is used for several purposes:

  • To provide and maintain the service
  • To notify you regarding changes in our service
  • To allow you to participate in interactive resources within our Service, if you choose to do so
  • To provide you with Costumer Support
  • To obtain valuable analysis or information which we can use to improve our Service
  • To monitor the use of the service
  • To find, prevent and fix technical issues


Data transfer

Your information, including Personal Data, may be transferred to – and stored in – computers outside of your city, country or jurisdiction, where data protection laws may differ from those applied within your jurisdiction.

If you are outside Portugal and choose to provide us with your information, please note that we will transfer your data, including Personal Data, to Portugal and process it there.

By consenting to this Privacy Policy, and sending this information, you are agreeing with this data transfer.

Diâmetro will take all reasonable steps to ensure that your data is processed safely and in accordance with this Privacy Policy and that your Personal Data will only be transferred into an organization or country where there are appropriate controls in place, including the safety of your data and other personal information.


Disclosure of Data

Legal requirements

Diâmetro may disclosure your Personal Data in good faith if such action is deemed necessary to:

  • Comply with a legal obligation
  • Protect and defend Diâmetro’s rights or property
  • Avoid or investigate possible wrongdoings related to the Service
  • Protect the personal security of Service users or the public
  • Protect against legal liability


Data security

The security of your data is important to us, but keep in mind that no method of online sharing or electronic storage method is 100% secure. Even though we try hard to use commercially acceptable methods to protect your personal data, we cannot guarantee their utter security.


Service Providers

We may employ third-party companies or individuals to expedite our Service (“Service Providers”), to provide the Service on our behalf, to carry out services related to the Service or to help us analyse the way in which the Service is used.

These third-party entities only have access to your Personal Data in order to carry out those tasks in our behalf, are under a non-disclosure obligation and cannot use them for any other purpose.



We can use third-party service providers to monitor and analyse the way in which our service is used.

Google Analytics

Google Analytics is a web analysis service provided by Google that tracks and reports the website’s traffic. Google uses data collected to track and monitor the way in which our service is used. Such data is shared with other services from Google. Google may use collected data to provide context and customize ads from its own advertising network.

You may disable your activity within the Service from being shared with Google Analytics by installing a browser add-on to disable Google Analytics. The add-on will prevent Google Analytics’ JavaScript (ga.js, analytics.js e dc.js) from sharing information with Google Analytics regarding your activity when you visit the website.

For more information regarding Google’s privacy practices, please visit Google’s Privacy and Terms web page.


Links to other websites

Our Service may include links to other websites which are not operated by us. If you click a third-party link, you will be redirected to a third-party website. We highly recommend you to read the Privacy Policy of each and every website you visit.

We do not control nor assume any liability for the content, privacy policies or practices of any third-party websites.


Children privacy

Our Service does not serve individuals under the age of 18.

We do not intentionally collect personal identification information from individuals under the age of 18. If you are the father / mother or legal guardian and are aware that your children have provided us with their personal data, please contact us. If we are aware that we have collected personal data from children without their parent’s monitoring and consent, we will take steps to remove such information from our servers.


Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes, by publishing a new Privacy Policy in this page.

This page will be updated with any change that comes into effect. You may verify this information by checking the “effective date” information at the top of this Privacy Policy.

We recommend you to check this Privacy Policy from time to time to look for updates. Changes to this privacy policy will come into effect from the moment they are published in this page.


If you have any questions regarding this Privacy Policy, please send us an email to